Frequently Asked Questions:

Regarding allergies.. Do you use shared equipment?

Attention customers with food allergies. Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, or wheat. While we take steps to minimize risk and safely handle the foods that contain potential allergens, please be advised that cross contamination may occur, as factors beyond our reasonable control may alter the formulations of the food we serve, or manufacturers may change their formulations without our knowledge.

If you have a nut allergy but don’t require a completely clean workspace, let our team know and we can reduce the possibility of cross-contamination.

If you have an allergy to any ingredient carried within our shop please let our team know and we will clean up our work area and grab fresh utensils.


*There is always a possibility of cross-contamination to any ingredient carried within our shop. 


How much are private events?

-All private event pricing includes set up, break-down, labor preparation for our hard working team, and travel expenses. Custom pricing is a system in which we use to create a custom quote for each customer based on your needs and our costs. Custom desserts and allergy restrictions are available upon request with advanced notice.


Do you stay for Drop Off events?

-No. Our drop off ice cream bar is self serve. We deliver everything packaged and ready for your guests to enjoy. Delivery is included in our standard service area. Additional travel fees may apply outside Columbia County.


How is ice cream packaged?

Each order is carefully packaged with pre-portioned ice cream and individually packed toppings and sauces, making set up easy.


Do I need freezer space?

Yes-a freezer is required to keep the ice cream frozen until serving. We recommend having freezer space available before delivery.